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Grievance

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Grievance

Grievance & Escalation

EduMile Academy is committed to maintaining transparency, fairness, and timely resolution of all concerns raised by students, parents, staff, and other stakeholders.

Grievance Redressal

If you have any complaint, suggestion, or concern regarding academics, administration, infrastructure, admissions, fees, examinations, or any other service, you may contact us through the details below.

  • Email: info@edumileacademy.in
  • Phone: +91 XXXXX XXXXX
  • Office Hours: Monday – Saturday, 9:00 AM – 5:00 PM

Escalation Process

  1. Submit your grievance via email or visit the school office.
  2. The concerned department will review your complaint.
  3. A response will normally be provided within 3–7 working days.
  4. If you are not satisfied, the matter may be escalated to the Principal.
  5. For unresolved matters, the issue will be reviewed by the School Management.

Escalation Contact Details

Level Authority Contact Expected Response
Level 1 Administration Office info@edumileacademy.in 2–3 Working Days
Level 2 Principal principal@edumileacademy.in 3–5 Working Days
Level 3 School Management management@edumileacademy.in 5–7 Working Days
Our Commitment

We value every concern and are committed to resolving grievances fairly, confidentially, and promptly while ensuring a positive educational environment for all.

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